Help Scout Data Export to Dixa

Data migration is not a mystery anymore. We understand how the methods and diversification of migrating from one platform to another can be tedious for you. Despite your individual or professional purpose to move records – we’re right here to help you effortlessly transition to Dixa.

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Limited Import Options

Major Challenges of Data Export

Issues With the IT Team If you're lucky to have an in-house team, you might make an effort to move the tickets yourself. If not, then you may need to hire a specialist.

In both instances, the person responsible for the migration must investigate the API on both ends, write and verify the script. Which usually takes a large amount of time.

Over-Dependence on Vendors

SMEs frequently don’t have enough means and capital to perform the data migration alone so they ask their vendors to deal the process.

Though, the complete dependance on vendors which even don’t want to help might prolong the export and pause the everyday business tasks.

Requires Professional IT Team
Manual Import Drawbacks

The Risk of Data Corruption

Handling of the CSV file as the method of record migration is bound to get out of hand. It may be cost-free, but it involves numerous components that can modify depending on the character of your records.

Finally, unavailability to check beforehand and doubt in the output is the last thing your company wants.

But There’s The Other Way Out

We intend to fill that gap and assist you move your data to Dixa. Our committed expert team, for instance, will help you move your records without hassle. We trust in the quick, accurate, and reliable data export process and that is what we offer.

Switch from Help Scout to Dixa

How We Can Help

We have assisted data migration services since the beginning of the help desk industry.

Using our tool, you wouldn’t have to deal with the complex technicalities connected when it comes to migrating your records.

The years of experience has shaped and perfected our service in numerous ways:

Instant Data Migration

Our fully automated solution is deemed as the need of the hour among industry specialists and can enable you to migrate your data perfectly. You don’t need to make any coding or move through the downloading procedure to have access to our service. Just hit the start and here it is! – You are all set.

Data Export Testing

As a business owner or entrepreneur – we are aware of the importance of testing the export ahead of time so you can detect the weak links. Our experts can easily straighten out your added needs, too.

No Time Barrier

You don’t have to depend on time-consuming methods to transfer data. Now, you can go on working with freedom while we look after the progression of your data migration.

Migrate Tickets Effectively

You don’t have to worry about the data damage or loss when it comes to our service. We develop modern migration approach that can verify the maintenance of your database and keep it knowledgeable.

What Makes Our Service Unique?

Trustworthiness

Our foundation is based to ensure the safety of your information. You can depend on our upright usage of information and reliable encryption system.

Full Export Support

You don’t have to deal with the burden of exporting your data all by yourself – our committed crew can reply to your current questions and help you walk through each and every stage on the way.

Privacy of Data

The privacy of your data has always been our utmost priority. Our data migration tool can sufficiently move and manage your content whilst our professionals are continuously on the lookout to provide relevant security means.

What you can migrate

That the list is generalized and may differ depending on your target platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

How Automatic Help Scout Export Functions

Step

Preparation

You can start the process by creating custom fields and agent accounts in Dixa. We will et you know if you need to add something else that you may have omitted.

Step

Initial Link to Help Scout

The next thing involves filling out the necessary information. As soon as the scope of data and preconditions are forwarded – migration wizard will be capable of performing its wonders.

Step

Prompt Link to the Dixa

You should proceed the similar process in our data migration tool so it can set up a connection network with a Dixa to integrate data organization and start the migration process.

Step

Select Objects

Almost there – just choose the range of data you need to migrate to Dixa. The data system should be made specifically as you want to. Consequently, be sure to set the correct ticket line mapping.

Step

Give it a Try

If you wish to try out things beforehand, you can go with the Free Demo Migration to take a look at how things work. Using this free offer, you will be able to migrate a smaller batch of records within a few moments.

Step

Final Migration of Your Data

When you’ve seen everything the migration wizard offers and ready to migrate tickets, we suggest you choose a quiet time when your support team isn’t too busy, and begin the migration.

Hear from our satisfied buyers

Automatic Data Migration

Moving from an average help desk to a more impressive and powerful one has never been more seamless. Our extensive array of pleased customers can prove to our quality of service.

Request a free demo

Request a free demo today

Acquire the Expertise of a Specialist to get Help Scout export help We won’t just enable you to transition your precious data but will offer much-needed recommendations on every side of transferring records.

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