Help Scout Data Export to eDesk

Data migration is not a mystery anymore. We understand how the methods and complexity of switching from one help desk to another can be tiring for you. Despite your individual or corporate purpose to migrate data – we’re right here to help you easily transition to eDesk.

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Limited Import Options

Common Troubles with Data Export

Difficulties with the IT Staff If you are lucky to employ an in-house team, you might make an effort to move the tickets yourself. If not, then you will certainly have to hire a specialist.

In both situations, the person carrying out migration must investigate the API documentation on both ends, write and verify the script. Which might take a large amount of time.

Excessive Reliance on Vendors

Small and medium-sized businesses often don’t have enough means and capital to perform the data export by themselves so they request their vendors to take over the process.

Nevertheless, the full reliance on vendors which even don’t want to aid might delay the export and hold back the everyday workflow activities.

Requires Professional IT Team
Manual Import Drawbacks

The chance of Data Altering

Dealing with the CSV file as the mean of record export is likely to get out of control. It may be totally free, but it engages multiple constituents that can change according to the nature of your records.

Lastly, unability to try beforehand and doubt in the output is the last thing your business needs.

But There’s The Other Way Out

We try to bridge that gap and assist you move your records to eDesk. Our committed professional team, for example, can assist you move your records with no fuss. We believe in the quick, precise, and secure data export process and that is what we offer.

Switch from Help Scout to eDesk

Our Assistance

We have worked in data migration solutions since the beginning of the help desk market.

With our help, you wouldn’t have to worry about the complicated technical issues connected when it comes to migrating your data.

The loads of expertise has formed and perfected our team in numerous ways:

Immediate Data Migration

Our completely automated tool is considered as the help-out among industry specialists and can enable you to move your records accurately. You don’t need to make any script or move through the downloading process to get the hang of our service. Just hit the start and voila! – You are all set.

Migration Testing

As a business owner and manager – we are aware of the importance of testing the migration ahead of time so you can examine the weak points. Our professionals can easily sort out your additional needs, too.

No Time Limitation

You don’t need to rely on lengthy methods to migrate records. Now, you can continue to work with independency while we take care of the progression of your data migration.

Move Records Efficiently

There’s no need to be concerned about the data damage or missing when it comes to using out tool. We deploy contemporary migration methods that can verify the maintenance of your database and retain it knowledgeable.

What Makes Us Better?

Trustworthiness

Our ground is that to assure the security of your database. You can rely on our principled utilization of data and secure encryption ways.

Complete Migration Support

There’s no need to deal with the burden of migrating your records alone – our devoted professionals can respond to your relevant questions and assist you guide through each and every step on the way.

Security of Data

The security of your records has always been our highest concern. Our data migration service can sufficiently migrate and direct your content while our experts are constantly on the standby to provide relevant safety means.

What you can migrate

That the list is generalized and may differ depending on your target platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

The Way Automatic Help Scout Export Works

Step

Preparation

You can begin the process by preparing custom fields and agent accounts in eDesk. We will contact you if you have to do something that you might have overlooked.

Step

First Link to Help Scout

The next step includes filling out the necessary credentials. And when the range of data and prerequisites are transmitted – migration wizard will be capable of performing its miracles.

Step

Quick Link to the eDesk

You have to apply the similar procedure in our Migration Wizard so it can establish a communication network with a eDesk in order to integrate data structure and commence the migration .

Step

Choose Objects

Halfway through – simply choose the range of data you need to migrate to eDesk. The data structure should be made accurately as you need to. As a result, be sure you set the correct data line mapping.

Step

Try it out

If you wish to test drive the process upfront, you can go for the Free Trial Migration to look at how things function. With this risk-free trial, you will be able to migrate a small portion of tickets in just a few moments.

Step

Full Migration of Your Records

When you’ve seen what the migration wizard provides and ready to move your data, we suggest you choose a quiet time when your support staff isn’t loaded, and begin the migration.

Hear from our happy customers

Automated Data Export

Changing from your average help desk to a more revolutionary and powerful one has never been more seamless. Our large variety of contented users can attest to our service quality.

Try Free Demo Today

Ask for a free demonstration today

Get the Experience of Expert to obtain Help Scout export help We won’t just enable you to migrate your valuable records but will provide highly requested recommendations on every side of moving records.

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