Help Scout Data Export to Freshchat
Data migration is not a mystery anymore. We know how the procedure and diversification of switching from one help desk to another can be tedious for you. Despite your personal or corporate reasons to transfer records – we’re right here to help you effortlessly transition to Freshchat.
Key Troubles with Data Export
Issues With the IT Staff If you're lucky to have an in-house team, you might attempt to move the tickets yourself. If not, then you will certainly have to hire a specialist.
In both instances, the person carrying out migration will have to investigate the API documentation on both ends, write and test the script. Which often takes a lot of time.
Over-Dependence on Vendors
SMEs often don’t have suitable choices and expenses to perform the data export by themselves so they request their vendors to take over the process.
Yet, the total reliance on vendors that even refuse to assist might prolong the export and affect the daily business tasks.
The Risk of Data Altering
Handling of the CSV file as the mean of record migration is likely to get out of hand. It may be totally free, but it engages multiple constituents that can alter based on the nature of your data.
At last, impossibility to check beforehand and uncertainty in the result is the last thing your organization wants.
But There’s The Other Way Out
We intend to bridge that gap and assist you transfer your records to Freshchat. Our committed professional team, for example, will help you move your data with no fuss. We believe in the fast, accurate, and safe data export process and that is what we offer.
Switch from Help Scout to FreshchatOur Assistance
We have catered data migration solutions since the beginning of the help desk industry.
With us, you wouldn’t have to worry about the complex technicalities present when it comes to migrating your data.
The years of expertise has shaped and polished our team in numerous ways:
Instant Data Migration
Our fully automated tool is deemed as the need of the hour among industry experts and can enable you to move your records perfectly. You don’t need to write any script or go through the installation procedure to access our service. Just hit the start and that’s it! – You are good to go.
Data Export Testing
As a business owner or manager – we are aware of the value of testing the migration ahead of time so you can examine the weak points. Our experts can easily deal with your extra requirements, too.
No Time Barrier
You don’t have to rely on time-consuming ways to migrate data. Now, you can continue to work with independency while we take care of the progression of your data migration.
Migrate Records Effectively
There’s no need to worry about the data altering or missing when it comes to our service. We deploy contemporary migration approach that can verify the storage of your database and maintain it in the loop.
What Makes Us Better?
Trustworthiness
Our foundation is that to ensure the safety of your records. You can depend upon our principled utilization of data and secure password methods.
Full Migration Support
There’s no need to face the challenge of migrating your data alone – our devoted crew can respond to your pending questions and assist you guide through each and every phase on the way.
Privacy of Data
The privacy of your records has always been our utmost priority. Our data migration service can sufficiently migrate and direct your content while our experts are always on the standby to suggest suitable security means.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
How Automatic Help Scout Export Works
Preparation
You can start the process by preparing custom fields and agent accounts in Freshchat. We will et you know if you have to add something that you might have omitted.
Initial Link to Help Scout
The next step involves inputting the required information. And when the range of data and prerequisites are transmitted – migration wizard will be able to perform its miracles.
Prompt Link to the Freshchat
You need to apply the similar process in our Migration Wizard so it can settle a communication network with a Freshchat in order to integrate data organization and commence the export procedure.
Select Objects
Almost there – simply pick the fields of data you would like to migrate to Freshchat. The data structure should be made accurately as you want to. As a result, ensure you set the correct record line mapping.
Give it a Try
In order to try out things beforehand, you can use the Free Demonstration Migration to look at how things function. With this risk-free trial, you will be able to migrate one small group of tickets after only a few minutes.
Final Migration of Your Records
When you’ve experienced what the migration wizard provides and ready to move your data, we suggest that you pick a quiet time when your support staff isn’t loaded, and start migrating data.
Hear from our satisfied customers
Very straightforward and effective style of customer service that I appreciate. We had to make a few changes along the way which were implemented correctly and accurately. The team did a great job answering my questions and addressing all concerns.
Great - the migration from Help Scout to Freshdesk worked very smoothly!
I was very hesitant since I have never done anything like this before. The team was super willing to answer any questions I had which offered me the reassurance and confidence needed to complete the migration.
Automatic Data Export
Switching from your average help desk to a more innovative and strong one has never been more seamless. Our large variety of pleased users can testify to our service quality.
Request a free demonstration today
Acquire the Experience of a Specialist to get Help Scout export support We won’t just enable you to migrate your valuable data but will give highly requested advice on each aspect of transferring records.