Help Scout Data Export to Freshservice
Data migration is a frequent process nowadays. We know how the procedure and diversification of switching from one ticketing system to another can be tedious for you. Regardless of your individual or professional reasons to move data – we’re right here to help you easily move to Freshservice.
Common Challenges of Data Migration
Difficulties with the IT Team In case you are lucky to have an in-house team, you might attempt to move the data yourself. If not, then you will certainly need to hire a specialist.
In both instances, the person carrying out migration must investigate the API on both ends, write and test the script. Which usually takes lots of time.
Excessive Reliance on Vendors
Small and medium-sized businesses often don’t have satisfactory choices and expenses to complete the data migration alone so they ask their vendors to take over the process.
Nevertheless, the total dependance on vendors that even hesitate to help might delay the migration and hold back the daily business activities.
The chance of Data Corruption
Dealing with the CSV file as the mean of data migration is likely to get out of hand. It may be totally free, but it includes numerous constituents that can change based on the character of your data.
Ultimately, unavailability to try in advance and doubt in the result is the last thing your company needs.
However You Can Choose the Right Course of Action
We try to bridge that gap and help you transfer your records to Freshservice. Our dedicated expert team, for instance, will help you migrate your records without hassle. We trust in the fast, precise, and reliable data migration process and that is what we propose.
Switch from Help Scout to FreshserviceThe way we Can Help
We have worked in data migration services since the dawn of the help desk industry.
With our help, you wouldn’t have to worry about the difficult technicalities present when it comes to exporting your records.
The loads of experience has structured and polished our team in a number of ways:
Immediate Data Migration
Our completely automated solution is regarded as the need of the hour among industry experts and can help you move your data perfectly. You don’t have to make any coding or go through the installation process to have access to our tool. Just push the start and that’s it! – You are good to go.
Migration Testing
As a business owner and entrepreneur – we understand the value of testing the migration beforehand so you can detect the weak sides. Our experts can simply sort out your extra requirements, too.
No Time Limitation
You don’t need to rely on time-wasting ways to migrate data. Now, you can go on working with freedom while we look after the progression of your data export.
Move Tickets Proficiently
You don’t need to fear the data altering or missing when it comes to our service. We develop up-to-date migration approach that can secure the maintenance of your database and maintain it in the loop.
Our Benefits?
Trustworthiness
Our ground is based to guarantee the safety of your records. You can depend upon our principled use of information and safe encryption methods.
Complete Export Assistance
You don’t need cope with the challenge of migrating your data alone – our dedicated crew can respond to your relevant questions and help you walk through each and every stage on the way.
Security of Data
The security of your data has always been our top priority. Our data migration service can effectively migrate and handle your content whilst our experts are constantly on the lookout to suggest suitable safety means.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
The Way Automatic Help Scout Export Functions
Preparation
You can begin the process by preparing custom fields and agent profiles in Freshservice. We will et you know if you have to add something else that you may have omitted.
First Link to Help Scout
The next step implies inputting the required information. And when the scope of data and preconditions are transmitted – migration wizard will be capable of performing its wonders.
Quick Link to the Freshservice
You have to apply the same process in our Migration Wizard so it can settle a connection network with a Freshservice to be able to integrate data organization and commence the migration procedure.
Choose Objects
Halfway through – just check the fields of data you would like to export to Freshservice. The data structure should be made exactly as you want to. As a result, be sure to set the correct record line mapping.
Try it out
If you wish to try and test export beforehand, you can use the Free Demonstration Migration to understand how things perform. Using this trial, you will be able to migrate a small group of records within a couple of minutes.
Full Migration of Your Data
Once you’ve experienced what the tool offers and ready to move tickets, we recommend you choose a quiet time when your support team isn’t too busy, and begin migrating tickets.
Hear from our happy customers
Very straightforward and effective style of customer service that I appreciate. We had to make a few changes along the way which were implemented correctly and accurately. The team did a great job answering my questions and addressing all concerns.
Great - the migration from Help Scout to Freshdesk worked very smoothly!
I was very hesitant since I have never done anything like this before. The team was super willing to answer any questions I had which offered me the reassurance and confidence needed to complete the migration.
Automated Data Migration
Changing from an ordinary help desk to a more innovative and strong one has never been easier. Our large range of pleased users can attest to our quality of service.
Ask for a free demonstration right now
Get the Expertise of Professional to get Help Scout export support We won’t just help you migrate your precious data yet will provide much-needed advice on each point of moving data.