Help Scout Data Export to HelpDesk

Data migration is a common process at present. We understand how the process and complexity of switching from one ticketing system to another can be tiring for you. Regardless of your personal or professional purpose to migrate records – we’re here to help you effortlessly move to HelpDesk.

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Limited Import Options

Key Troubles with Data Migration

Difficulties with the IT Staff If you are lucky to employ an in-house team, you might try to move the information yourself. If not, then you will certainly have to hire a specialist.

In both situations, the person responsible for the migration will have to investigate the API on both ends, write and verify the script. Which might take a lot of time.

Over-Dependence on Vendors

SMEs usually don’t have satisfactory means and resources to conduct the data export by themselves so they request their vendors to deal the process.

Nevertheless, the total reliance on vendors that even refuse to help might prolong the export and hold back the daily workflow tasks.

Requires Professional IT Team
Manual Import Drawbacks

The chance of Data Altering

Dealing with the CSV file as the way of data export is likely to get out of control. It may be totally free, but it includes multiple components that can change based on the nature of your data.

At last, unavailability to check beforehand and doubt in the result is the last thing your organization wants.

But , You Can Pick the Right Course of Action

We try to cover that gap and help you move your records to HelpDesk. Our devoted professional team, for example, can assist you migrate your data without hassle. We believe in the fast, accurate, and reliable data migration process and that is what we propose.

Switch from Help Scout to HelpDesk

Our Assistance

We have catered data migration solutions since the dawn of the help desk market.

With us, you wouldn’t have to take care of the complicated technical issues associated when it comes to moving your data.

The years of expertise has formed and perfected our team in many ways:

Immediate Data Migration

Our completely automated tool is considered as the help-out among industry professionals and can assist you to move your records accurately. You don’t have to write any coding or move through the installation procedure to have access to our tool. Just push the start and that’s it! – You are good to go.

Data Export Testing

As a business owner or manager – we understand the importance of testing the migration in advance so you can assess the weak sides. Our professionals can simply sort out your extra needs, too.

No Time Barrier

You don’t have to count on lengthy methods to migrate records. Now, you can continue to work with independency while we take care of the progression of your data export.

Move Records Efficiently

There’s no need to be concerned about the data damage or missing when it comes to using out tool. We deploy up-to-date migration methods that can secure the storage of your database and maintain it knowledgeable.

Our Strong Sides?

Trustworthiness

Our foundation is that to assure the security of your database. You can count on our principled use of data and strong password methods.

Complete Migration Assistance

There’s no need cope with the burden of migrating your records alone – our dedicated professionals can reply to your relevant questions and help you guide through each and every step on the way.

Security of Data

The security of your records has always been our highest concern. Our data migration service can efficiently migrate and handle your content while our professionals are constantly on the lookout to provide proper security measures.

What you can migrate

That the list is generalized and may differ depending on your target platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

How Automatic Help Scout Export Works

Step

Preparation

You can begin the process by making custom fields and agent profiles in HelpDesk. We will contact you if you have to do something that you might have overlooked.

Step

Initial Link to Help Scout

The next phase includes filling out the requested credentials. And when the range of data and prerequisites are forwarded – migration wizard will be able to perform its wonders.

Step

Quick Link to the HelpDesk

You need to go through the same procedure in our Migration Wizard so it can build a communication network with a HelpDesk to be able to integrate data structure and start the export procedure.

Step

Choose Objects

Almost there – simply check the range of data you want to move to HelpDesk. The data structure should be made precisely as you need to. Consequently, make sure you set the correct record line mapping.

Step

Try it out

To be able to test drive the process upfront, you can go for the Free Test Migration to look at how things perform. With this trial offer, you will be able to migrate a small group of tickets in just a few minutes.

Step

Full Migration of Your Records

Once you’ve seen what the export wizard has to offer and ready to export your data, we recommend that you pick a quiet time when your support team isn’t loaded, and start migrating data.

Hear from our satisfied clients

Automatic Data Export

Switching from your ordinary help desk to a more functional and robust one has never been simpler. Our large range of contented customers can attest to our quality of service.

Request a free demo

Ask for a free trial right now

Get the Experience of Expert to obtain Help Scout export assistance We won’t just assist you to migrate your valuable records yet will provide much-needed recommendations on each aspect of exporting data.

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