Help Scout Data Export to ServiceDesk Plus
Data migration is a common process nowadays. We know how the methods and complexity of switching from one help desk to another can be tiring for you. Despite your individual or corporate reasons to transfer records – we’re here to help you seamlessly switch to ServiceDesk Plus.
Key Challenges of Data Migration
Issues With the IT Team If you're lucky to employ an in-house team, you might make an effort to move the data yourself. If not, then you will certainly have to hire a specialist.
In both situations, the person carrying out migration must investigate the API documentation on both ends, write and test the script. Which often takes a large amount of time.
Over-Dependence on Vendors
SMEs often don’t have satisfactory choices and capital to complete the data export by themselves so they wait for their vendors to take over the process.
Though, the total dependance on vendors that even don’t want to help might postpone the export and pause the everyday business tasks.
The Risk of Data Corruption
Handling of the CSV file as the mean of data export is likely to get out of control. It may be totally free, but it engages numerous constituents that can modify based on the character of your data.
At last, unavailability to test beforehand and doubt in the output is the last thing your business wants.
But , You Can Choose the Right Course of Action
We intend to bridge that gap and help you transfer your records to ServiceDesk Plus. Our dedicated professional team, for example, can assist you move your records with no fuss. We trust in the fast, accurate, and reliable data export process and that is what we provide.
Switch from Help Scout to ServiceDesk PlusHow We Can Help
We have catered data migration services since the dawn of the help desk market.
With us, you wouldn’t have to worry about the complex technical issues connected when it comes to exporting your data.
The years of experience has shaped and polished our team in a number of ways:
Instant Data Migration
Our fully automated solution is deemed as the help-out among industry specialists and can help you move your records accurately. You don’t need to make any script or go through the installation procedure to have access to our service. Just click the start and voila! – You are all set.
Data Export Testing
As a business owner or entrepreneur – we understand the value of testing the migration beforehand so you can examine the weak points. Our professionals can easily straighten out your extra requirements, too.
No Time Barrier
You don’t have to rely on time-consuming ways to migrate records. Now, you can continue to work with independency while we manage the progression of your data migration.
Migrate Tickets Effectively
You don’t have to worry about the data altering or missing when it comes to using out tool. We deploy contemporary migration methods that can verify the maintenance of your database and maintain it in the loop.
Our Strong Sides?
Trustworthiness
Our foundation is based to ensure the security of your database. You can rely on our principled utilization of information and reliable encryption methods.
Full Export Assistance
You don’t have cope with the challenge of migrating your records alone – our devoted professionals can respond to your current questions and assist you go through each and every phase on the way.
Privacy of Data
The privacy of your data has always been our utmost concern. Our data migration service can effectively migrate and direct your content whilst our experts are continuously on the standby to suggest proper security measures.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
How Automatic Help Scout Export Functions
Preparation
You can start the process by preparing custom fields and agent profiles in ServiceDesk Plus. We will contact you if you have to do something that you might have overlooked.
Initial Link to Help Scout
The next step involves inputting the necessary credentials. And when the range of data and preconditions are transmitted – migration wizard will be capable of performing its miracles.
Prompt Link to the ServiceDesk Plus
You need to apply the same procedure in our Migration Wizard so it can establish a communication network with a ServiceDesk Plus in order to integrate data structure and commence the migration procedure.
Select Objects
Almost there – just check the fields of data you need to export to ServiceDesk Plus. The data structure should be made precisely as you need to. As a result, be sure you set the correct record line mapping.
Give it a Try
If you wish to test things upfront, you can go for the Free Trial Migration to look at how things function. Using this risk-free trial, you will be able to migrate a smaller group of records after only a few moments.
Final Migration of Your Data
Once you’ve experienced what the tool provides and ready to migrate the support data, we suggest you choose a quiet time when your support staff isn’t too busy, and start migrating tickets.
Hear from our satisfied customers
Very straightforward and effective style of customer service that I appreciate. We had to make a few changes along the way which were implemented correctly and accurately. The team did a great job answering my questions and addressing all concerns.
Great - the migration from Help Scout to Freshdesk worked very smoothly!
I was very hesitant since I have never done anything like this before. The team was super willing to answer any questions I had which offered me the reassurance and confidence needed to complete the migration.
Automatic Data Migration
Switching from an ordinary help desk to a more revolutionary and powerful one has never been easier. Our large variety of contented users can prove to our service quality.
Request a free demonstration right now
Acquire the Expertise of a Specialist to obtain Help Scout export help We won’t just help you migrate your valuable records but will offer highly requested advice on each side of exporting records.