Help Scout Data Export to ServiceNow
Data migration is a common process at present. We know how the process and diversification of migrating from one ticketing system to another can be tiring for you. Regardless of your personal or professional purpose to move data – we’re right here to help you effortlessly move to ServiceNow.
Key Challenges of Data Migration
Issues With the IT Team If you are lucky to employ an in-house team, you might try to move the information yourself. If not, then you may need to hire a specialist.
In both situations, the person doing the migration will have to investigate the API on both ends, write and verify the script. Which usually takes lots of time.
Over-Dependence on Vendors
SMEs usually don’t have satisfactory choices and resources to conduct the data migration alone so they ask their vendors to handle the process.
Yet, the complete reliance on vendors that even hesitate to aid might prolong the migration and pause the everyday workflow activities.
The Risk of Data Corruption
Handling of the CSV file as the way of data export is bound to get out of hand. It may be cost-free, but it includes numerous variables that can alter depending on the nature of your data.
Lastly, unability to check in advance and doubt in the output is the last thing your organization needs.
But , You Can Choose the Right Course of Action
We intend to cover that gap and help you transfer your data to ServiceNow. Our devoted expert team, for instance, can assist you migrate your data without hassle. We believe in the fast, precise, and secure data migration process and that is what we propose.
Switch from Help Scout to ServiceNowHow We Can Help
We have catered data migration services since the dawn of the help desk market.
With us, you wouldn’t have to take care of the complicated technical issues associated when it comes to moving your records.
The years of experience has formed and polished our service in many ways:
Instant Data Migration
Our fully automated solution is considered as the help-out among industry professionals and can assist you to migrate your data accurately. You don’t have to write any coding or move through the installation process to get the hang of our tool. Just push the start and that’s it! – You are all set.
Data Export Testing
As a business owner or entrepreneur – we understand the value of testing the export in advance so you can detect the weak sides. Our professionals can simply deal with your added needs, too.
No Time Barrier
You don’t have to count on lengthy ways to transfer data. Now, you can go on working with freedom while we look after the progression of your data export.
Migrate Tickets Efficiently
You don’t have to be concerned about the data altering or loss when it comes to our service. We develop up-to-date migration methods that can secure the storage of your database and keep it knowledgeable.
Our Strong Sides?
Trustworthiness
Our foundation is based to assure the security of your information. You can depend on our upright use of information and strong password system.
Full Export Assistance
You don’t have cope with the challenge of exporting your data all by yourself – our dedicated professionals can answer your pending questions and help you guide through each and every stage on the way.
Privacy of Data
The privacy of your data has always been our highest concern. Our data migration tool can efficiently move and handle your content whilst our specialists are always on the lookout to provide proper safety means.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
How Automatic Help Scout Export Functions
Preparation
You can start the process by making custom fields and agent profiles in ServiceNow. We will contact you if you need to add something else that you may have overlooked.
Initial Link to Help Scout
The next phase includes inputting the requested information. As soon as the scope of data and preconditions are relayed – migration wizard will be able to perform its wonders.
Prompt Link to the ServiceNow
You need to go through the same procedure in our data migration tool so it can set up a connection network with a ServiceNow to be able to integrate data structure and begin the export process.
Select Objects
Almost there – just check the fields of data you want to move to ServiceNow. The data system should be made exactly as you need to. Therefore, ensure you set the correct ticket line mapping.
Give it a Try
If you want to test drive the process upfront, you can go with the Free Demo Migration to take a look at how things perform. Using this test, you will be able to migrate one small batch of tickets within a couple of minutes.
Final Migration of Your Data
Once you’ve experienced everything the export wizard offers and ready to migrate tickets, we recommend that you pick a quiet time when your support team isn’t loaded, and start migrating tickets.
Hear from our satisfied clients
- Very straightforward and effective style of customer service that I appreciate. We had to make a few changes along the way which were implemented correctly and accurately. The team did a great job answering my questions and addressing all concerns.
- Great - the migration from Help Scout to Freshdesk worked very smoothly!
- I was very hesitant since I have never done anything like this before. The team was super willing to answer any questions I had which offered me the reassurance and confidence needed to complete the migration.
Automatic Data Migration
Switching from an ordinary help desk to a more functional and robust one has never been simpler. Our extensive range of contented clients can testify to our quality of service.
Request a free trial right now
Acquire the Expertise of Expert to obtain Help Scout export assistance We won’t just assist you to transition your precious records yet will give much-needed recommendations on each point of moving data.