Help Scout Data Export to ServiceNow

Data migration is a common process at present. We know how the process and diversification of migrating from one ticketing system to another can be tiring for you. Regardless of your personal or professional purpose to move data – we’re right here to help you effortlessly move to ServiceNow.

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Limited Import Options

Key Challenges of Data Migration

Issues With the IT Team If you are lucky to employ an in-house team, you might try to move the information yourself. If not, then you may need to hire a specialist.

In both situations, the person doing the migration will have to investigate the API on both ends, write and verify the script. Which usually takes lots of time.

Over-Dependence on Vendors

SMEs usually don’t have satisfactory choices and resources to conduct the data migration alone so they ask their vendors to handle the process.

Yet, the complete reliance on vendors that even hesitate to aid might prolong the migration and pause the everyday workflow activities.

Requires Professional IT Team
Manual Import Drawbacks

The Risk of Data Corruption

Handling of the CSV file as the way of data export is bound to get out of hand. It may be cost-free, but it includes numerous variables that can alter depending on the nature of your data.

Lastly, unability to check in advance and doubt in the output is the last thing your organization needs.

But , You Can Choose the Right Course of Action

We intend to cover that gap and help you transfer your data to ServiceNow. Our devoted expert team, for instance, can assist you migrate your data without hassle. We believe in the fast, precise, and secure data migration process and that is what we propose.

Switch from Help Scout to ServiceNow

How We Can Help

We have catered data migration services since the dawn of the help desk market.

With us, you wouldn’t have to take care of the complicated technical issues associated when it comes to moving your records.

The years of experience has formed and polished our service in many ways:

Instant Data Migration

Our fully automated solution is considered as the help-out among industry professionals and can assist you to migrate your data accurately. You don’t have to write any coding or move through the installation process to get the hang of our tool. Just push the start and that’s it! – You are all set.

Data Export Testing

As a business owner or entrepreneur – we understand the value of testing the export in advance so you can detect the weak sides. Our professionals can simply deal with your added needs, too.

No Time Barrier

You don’t have to count on lengthy ways to transfer data. Now, you can go on working with freedom while we look after the progression of your data export.

Migrate Tickets Efficiently

You don’t have to be concerned about the data altering or loss when it comes to our service. We develop up-to-date migration methods that can secure the storage of your database and keep it knowledgeable.

Our Strong Sides?

Trustworthiness

Our foundation is based to assure the security of your information. You can depend on our upright use of information and strong password system.

Full Export Assistance

You don’t have cope with the challenge of exporting your data all by yourself – our dedicated professionals can answer your pending questions and help you guide through each and every stage on the way.

Privacy of Data

The privacy of your data has always been our highest concern. Our data migration tool can efficiently move and handle your content whilst our specialists are always on the lookout to provide proper safety means.

What you can migrate

That the list is generalized and may differ depending on your target platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

How Automatic Help Scout Export Functions

Step

Preparation

You can start the process by making custom fields and agent profiles in ServiceNow. We will contact you if you need to add something else that you may have overlooked.

Step

Initial Link to Help Scout

The next phase includes inputting the requested information. As soon as the scope of data and preconditions are relayed – migration wizard will be able to perform its wonders.

Step

Prompt Link to the ServiceNow

You need to go through the same procedure in our data migration tool so it can set up a connection network with a ServiceNow to be able to integrate data structure and begin the export process.

Step

Select Objects

Almost there – just check the fields of data you want to move to ServiceNow. The data system should be made exactly as you need to. Therefore, ensure you set the correct ticket line mapping.

Step

Give it a Try

If you want to test drive the process upfront, you can go with the Free Demo Migration to take a look at how things perform. Using this test, you will be able to migrate one small batch of tickets within a couple of minutes.

Step

Final Migration of Your Data

Once you’ve experienced everything the export wizard offers and ready to migrate tickets, we recommend that you pick a quiet time when your support team isn’t loaded, and start migrating tickets.

Hear from our satisfied clients

Automatic Data Migration

Switching from an ordinary help desk to a more functional and robust one has never been simpler. Our extensive range of contented clients can testify to our quality of service.

Request a free demo

Request a free trial right now

Acquire the Expertise of Expert to obtain Help Scout export assistance We won’t just assist you to transition your precious records yet will give much-needed recommendations on each point of moving data.

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