Help Scout Data Export to SolarWinds Service Desk
Data migration is not a mystery anymore. We realize how the procedure and complexity of migrating from one help desk to another can be tedious for you. Despite your individual or professional reasons to transfer records – we’re right here to help you seamlessly transition to SolarWinds Service Desk.
Key Challenges of Data Export
Problems with the IT Team If you are lucky to have an in-house team, you might attempt to move the tickets yourself. If not, then you may have to hire a specialist.
In both instances, the person carrying out migration must investigate the API on both ends, write and test the script. Which often takes lots of time.
Over-Dependence on Vendors
SMEs usually don’t have suitable ways and expenses to perform the data migration by themselves so they wait for their vendors to take over the process.
Though, the total reliance on vendors which even hesitate to help might postpone the migration and affect the every day workflow tasks.
The possibility of Data Corruption
Managing of the CSV file as the way of record migration is bound to get out of control. It may be cost-free, but it engages numerous constituents that can modify based on the nature of your records.
Finally, unavailability to test in advance and uncertainty in the outcome is the last thing your organization wants.
But There’s The Other Way Out
We attempt to cover that gap and assist you migrate your data to SolarWinds Service Desk. Our committed expert team, for example, will help you move your records without hassle. We believe in the quick, accurate, and reliable data migration process and that is what we offer.
Switch from Help Scout to SolarWinds Service DeskHow We Can Help
We have catered data migration services since the beginning of the help desk industry.
With us, you wouldn’t have to take care of the complicated technicalities present when it comes to migrating your records.
The years of experience has formed and refined our service in numerous ways:
Quick Data Migration
Our totally automated solution is considered as the need of the hour among industry experts and can enable you to migrate your records perfectly. You don’t need to make any coding or go through the downloading procedure to have access to our tool. Just hit the start and voila! – You are ready.
Data Export Testing
As a business owner or entrepreneur – we are aware of the significance of testing the export ahead of time so you can detect the weak points. Our experts can easily straighten out your extra requirements, too.
No Time Barrier
You don’t have to count on lengthy strategies to transfer records. Now, you can go on working with independency while we manage the progression of your data migration.
Transfer Tickets Efficiently
You don’t have to be concerned about the data corruption or loss when it comes to using out tool. We develop contemporary migration approach that can verify the maintenance of your database and maintain it in the loop.
What Makes Our Service Unique?
Trustworthiness
Our foundation is based to assure the safety of your data. You can count on our upright utilization of information and secure encryption methods.
Total Export Support
You don’t have to face the problem of exporting your records all by yourself – our devoted crew can respond to your current questions and help you guide through each and every phase on the way.
Safety of Data
The safety of your data has always been our highest priority. Our data migration tool can sufficiently move and direct your content whilst our experts are continuously on the lookout to suggest appropriate security means.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
How Automatic Help Scout Export Functions
Preparation
You can commence the process by making custom fields and agent accounts in SolarWinds Service Desk. We will et you know if you need to do something else that you might have omitted.
Initial Link to Help Scout
The next phase includes inserting the required credentials. As soon as the range of data and preconditions are transmitted – migration wizard will be capable of performing its wonders.
Fast Link to the SolarWinds Service Desk
You need to go through the similar process in our data migration tool so it can build a connection network with a SolarWinds Service Desk in order to integrate data organization and commence the migration procedure.
Pick Objects
Almost there – just pick the number of data you would like to migrate to SolarWinds Service Desk. The data system should be made accurately as you want to. As a result, be sure to set the correct record line mapping.
Give it a shot
To be able to try and test the process beforehand, you can opt for the Free Test Migration to take a look at how things function. Using this risk-free trial, you will be able to migrate a smaller group of tickets after only a couple of minutes.
Ultimate Migration of Your Data
When you’ve witnessed everything the migration wizard offers and ready to transfer the support data, we suggest you choose a quiet time when your support team isn’t loaded, and begin the migration.
Hear from our satisfied clients
Very straightforward and effective style of customer service that I appreciate. We had to make a few changes along the way which were implemented correctly and accurately. The team did a great job answering my questions and addressing all concerns.
Great - the migration from Help Scout to Freshdesk worked very smoothly!
I was very hesitant since I have never done anything like this before. The team was super willing to answer any questions I had which offered me the reassurance and confidence needed to complete the migration.
Automatic Data Migration
Switching from an average help desk to a more innovative and strong one has never been more seamless. Our extensive variety of pleased users can prove to our quality of service.
Opt for a free trial today
Take advantage of the Expertise of Expert to get Help Scout export support We won’t just enable you to transition your valuable data but will offer much-needed advice on every point of transferring data.