Help Scout Data Export to Vivantio

Data migration is not a mystery anymore. We know how the process and diversification of migrating from one ticketing system to another can be tiring for you. Regardless of your individual or professional reasons to migrate data – we’re here to help you effortlessly switch to Vivantio.

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Limited Import Options

Common Troubles with Data Export

Difficulties with the IT Staff In case you are lucky to employ an in-house team, you might try to move the tickets yourself. If not, then you may need to hire a specialist.

In both situations, the person carrying out migration must investigate the API on both ends, write and test the script. Which might take a large amount of time.

Excessive Reliance on Vendors

Small and medium-sized businesses frequently don’t have suitable choices and resources to perform the data export alone so they ask their vendors to take over the process.

Though, the full reliance on vendors which even don’t want to help might prolong the migration and halt the everyday workflow activities.

Requires Professional IT Team
Manual Import Drawbacks

The chance of Data Altering

Dealing with the CSV file as the method of record export is likely to get out of hand. It may be cost-free, but it includes numerous constituents that can modify according to the nature of your records.

Ultimately, unavailability to check in advance and uncertainty in the output is the last thing your company needs.

But There’s The Other Way Out

We try to fill that gap and assist you transfer your records to Vivantio. Our committed professional team, for instance, can assist you migrate your records without hassle. We believe in the quick, precise, and reliable data migration process and that is what we provide.

Switch from Help Scout to Vivantio

Our Assistance

We have worked in data migration solutions since the beginning of the help desk market.

With our help, you wouldn’t have to deal with the difficult technical issues associated when it comes to migrating your data.

The loads of expertise has structured and polished our team in numerous ways:

Immediate Data Migration

Our completely automated tool is regarded as the help-out among industry professionals and can enable you to migrate your data accurately. You don’t have to make any coding or go through the downloading process to have access to our tool. Just click the start and that’s it! – You are all set.

Migration Testing

As a business owner and manager – we are aware of the value of testing the migration ahead of time so you can assess the weak sides. Our professionals can simply straighten out your additional requirements, too.

No Time Limitation

You don’t need to depend on time-wasting ways to migrate data. Now, you can continue to work with freedom while we look after the progression of your data export.

Move Records Proficiently

There’s no need to fear the data altering or missing when it comes to our service. We deploy up-to-date migration methods that can secure the maintenance of your database and retain it in the loop.

What Makes Us Better?

Trustworthiness

Our ground is that to guarantee the security of your records. You can depend upon our upright use of information and safe encryption ways.

Complete Migration Support

There’s no need to face the challenge of migrating your data all by yourself – our dedicated professionals can respond to your current questions and help you guide through each and every step on the way.

Security of Data

The security of your records has always been our top concern. Our data migration service can sufficiently move and handle your content whilst our experts are continuously on the lookout to suggest appropriate safety measures.

What you can migrate

That the list is generalized and may differ depending on your target platform

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders

The Way Automatic Help Scout Export Works

Step

Preparation

You can begin the process by creating custom fields and agent accounts in Vivantio. We will contact you if you have to add something that you may have overlooked.

Step

First Link to Help Scout

The next thing implies inputting the requested information. As soon as the scope of data and preconditions are transmitted – migration wizard will be capable of performing its wonders.

Step

Quick Link to the Vivantio

You have to proceed the similar procedure in our Migration Wizard so it can settle a communication network with a Vivantio to be able to integrate data structure and commence the migration .

Step

Choose Objects

Halfway through – simply pick the fields of data you want to migrate to Vivantio. The data system should be made specifically as you need to. As a result, be sure to set the correct data line mapping.

Step

Try it out

In order to try and test export upfront, you can use the Free Demonstration Migration to learn how things perform. Using this trial, you will be able to migrate a smaller portion of tickets in just a few moments.

Step

Full Migration of Your Records

When you’ve experienced what the migration wizard has to offer and ready to transfer tickets, we recommend you choose a quiet time when your support team isn’t loaded, and begin the migration.

Hear from our happy buyers

Automated Data Export

Changing from your average help desk to a more functional and robust one has never been more seamless. Our extensive range of contented users can prove to our quality of service.

Try Free Demo Today

Ask for a free demo today

Get the Experience of Professional to obtain Help Scout export assistance We won’t just enable you to transition your precious records yet will offer much-needed advice on every side of migrating data.

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